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By Krista

Slightly Dissapointed

 
3.0

PROS

CONS

BEST USES

Comments:

Bought the washer and dryer combination based on the Speed Queen commercial durability. The front panel had a dent where the tub hits the panel from the inside. It was replaced by our selling companies service department. One load and it happened again! (The unit is level) Evidently not enough clearance between the tub seam and the front panel to allow for movement. (there is a foam tape strip on the inside panel at this spot but its not good enough to prevent the damage) And the dryer door is so flimsy that when laundry tumbles it bumps the door and the interlock switch trips out and stops the load. Had to tape a penny to the inside of the door (which is already recessed on the inside) to fully engage the interlock switch. They really cut some corners, not happy considering the selling price.


By Nort

Happy wife

 
5.0

PROS

CONS

BEST USES

Comments:

The purchase of our Speed Queen washer and dryer came with a totally unexpected benefit, my wife of 62 years seems to be enjoying doing the washing. When we went to purchase it, after seeing an ad in Martha Stewart Living, she liked it immediately for being simply a washer and dryer. Once installed she read the instructions, without my help, and started using it. The fact that the clothes wash and dry quicker than our old machine while seeming cleaner of course is great but the unexpected was even greater.


By Dan n Nancy

Love it!

 
5.0

PROS

CONS

BEST USES

Comments:

Easy to use. Well made. Best one we have owned. Highly recommended. This machine was recommended by a repair technician from a company that does not sell Speed Queen. He could have sold us on some costly repairs that may not have worked. Instead we got a great machine from a great company.


By Bill H

Just as expected

 
5.0

PROS

CONS

BEST USES

Comments:

I've done extensive research. Originally went with a popular name brand, and was disappointed that it wouldn't even fit in its space. This commercial grade set we have now I am confident will last a very long time.


By bbpattend

Quality Built No Nonsense Machines

 
5.0

PROS

CONS

BEST USES

Comments:

X Maytag owner since they were taken over by Whirlpool. Speed Queen Does what a washing machine is suppose to do, Clean Clothes ! SpeedQueen is "Old School Meets New"


By Carla17

I'm impressed

 
5.0

PROS

CONS

BEST USES

Comments:

I bought the washer and dryer. Incredible machines and live up to everything that has been said about them.


By Judy D

Disappointed

 
2.0

PROS

CONS

BEST USES

Comments:

There is no Medium level heat. The only choices are low and high. So if you don't want your clothes to shrink, the only choice is to dry on low on the timed cycle and that takes well over an hour.


By Joaquin

My son said: What did you buy??

 
5.0

PROS

CONS

BEST USES

Comments:

My 7 year old Maytag died, it was a front loader. We were surprised as Maytags use to last 15-20years. Repair technician recommended Speed Queen. We researched a little and ended buying a washer and dryer. Both are solid well built machines. They do a great washing and drying job. They look like our "old" machines but they last as the old machines. Most new machines last less than 10 years. Would recommend.


By bahrrt

About Me Occasional User

Disgruntled, and disappointed

 
3.0

PROS

  • Energy Efficient
  • Easy To Use
  • Adjustable Temperature

CONS

  • Leaves Clothes Damp

BEST USES

Comments:

It has been a poor experience with purchasing a washer, and dryer. I went to Sears, and canceled credit card with them, and had the absolutely worse customer service experience in years!!! It was dyslexic, however, we bought a dishwasher from them, and had the complete opposite experience. Go figure. I went to a competitor, and had a great initial experience. The delivery wasn't great, but the installation went smooth. The washer is excellent. The dryer, not so much. I called the service support, since this has a 5 year man. warranty, and they came out. They sent an inexperienced service repair person. He was a nice you guy, but had to call to troubleshoot. He figured that changing out the flame sensor would correct the issue. He was wrong. Back to the dishwasher–the installer took the time to make sure that it was installed correctly, and made sure it didn't leak, and went over the features of the item. Nobody does that anymore. And they should. So, after he replaced the part he should have stayed 15 minutes, or so to put a damp piece of something in the dryer to make sure it would dry. I think if they don't fix it then I will go back to the store for a new dry which is a pity. I really like this dryer. It looks well made, but looks can be decieving.


By AlexF

Well built machine ! best out there

 
5.0

PROS

CONS

BEST USES

Comments:

When we decided to replace our 28 year maytag top loader and gas drier. i went on to consumer reports and did some research. We had looked at a Maytag HE Bravios 855 i believe, CR rated them at 72. But 14 out of 15 reviews were poor with break downs happening shortly after the 1 year warranty. Many reviews were not satisfied with how the machines cleaned. Granted there would be a learning curve going from an older top load that allows full, medium, and low water levels to a HE machine that every load is low level water. The machines ran longer I read, and often didn't come out clean. A co worker recommended i look at Speed Queen. Upon watching many YouTube testimonials from customers, YouTube videos on construction comparison of the speed queen compared to a maytag bravios we were looking at. Add on top of that when Speed Queen re entered residential market, they simply took their existing commercial laundromat machines and made a top less the coin slot. The utube video taking apart a SQ next to the Maytag made the decision a no brainer. Add in that the Speed Queen is so confident in their machine they have a 5 year parts and in home labor warranty.


By Wagsy22

Best on the market

 
5.0

PROS

CONS

BEST USES

Comments:

I had a direct drive Kitchenaid that was 23 years old.....I hope this wash machine/dryer set lasts just as long.


By Auburn 54

This the best washer & dryer

 
5.0

PROS

CONS

BEST USES

Comments:

I love the way it washes clothes clean using more water than the front loaders and gets done in half the time compared to front loaders. Never leaves soap residue or smells like front loaders do!


By Susie Queen

Built to Last

 
5.0

PROS

CONS

BEST USES

Comments:

Love my new Speed Queen washer and dryer. The washer gets clothes clean, easy to use and stays balanced no matter the load size. The washer also spins more water out than my old washer and thus it takes less drying time. Love that the washer does not have lid lock.


By Jo6431

Great machine, cleans really well

 
5.0

PROS

CONS

BEST USES

Comments:

It was recommended for its durability and so far it's been great. I have had it a year.


By Marti8

It's a fabulous machine

 
5.0

PROS

CONS

BEST USES

Comments:

Why did I wait so long to purchase this machine! I balked at first at the electronic controls, but they were easy to adjust to.


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