KBSN602EPA KitchenAid 25.5 cu. ft. 42" Width Built-In Side by Side Refrigerator with ExtendFresh Plus - Custom Panel - Reviews

KitchenAid - kbsn602epa - Refrigerators > Built In Description KBSN602EPA KitchenAid 25.5 cu. ft. 42" Width Built-In Side by Side Refrigerator with ExtendFresh Plus - Custom Panel more

Average Rating
 
4.3 25
$6,699.00

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By Shar

Verified

Didn't work !

 
1.0

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Brand new worked only 3 days then didn't cool on refrigerator side. freezer side frosted up. called kitchen aid, on hold for 57 minutes then have up and made appointment on line for service. rep came out a week later and found a pkuf not properly installed at factory. worked fine for 3 days but now freezer frosting up again


By Judyjudyj

Verified

Nice

 
5.0

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Bought few weeks ago to replace 20+ year old built-in. Good looking refrigerator and am happy with purchase


By eastender

Verified

So quiet side by side

 
5.0

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I bought this a month ag and love it. No ice dispenser or water dispenser gives it a sleek appearance Very quiet ice maker


By sherry

Verified

good value

 
5.0

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It is a replacement of my old 42" GE Monogram. I am happy for the decision I made replace vs repair. Works out well. Actually better than I expected. The unit is very quiet. Hope it will last longer than GE Monogram.


By Cookie

Verified

Beautiful!

 
4.0

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Working great, easy to find everything in the fridge and freezer. Do wish one was offered without ice maker though.


By Charlie's Mom

Verified

Gorgeous.

 
5.0

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We installed this fridge a couple of weeks ago and so far I don't have any complaints. It is quiet, the icemaker is quick, and it's just the right size. We really have loved the lighting inside the unit as well as the way the doors feel when you open and close them-- very sturdy and quiet. We did recieve the wrong base grill somehow-- but after contacting customer service I was informed that there is a seperate phone number for the built in units and I was VERY impressed with the customer service I recieved. I got a person without having to listen to elevator music and she understood my issue and sent a replacement out without question and incurring extra charges. I was very pleased with the experience!

 
 

By Chef/Mother/Wife

Verified

Kitchen is my 'office'

 
5.0

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Replaced our side-by-side KA refrigerator ( 2004) model with 2016 model. Incredible lighting improvements. Ice maker lowered to much easier level for gathering ice. So quiet that we initially checked repeatedly to see if it was functioning properly. Shelves vastly improved: better sliding function, deeper, well positioned. Very satisfied.


By Bianca

Verified

attractive, simple design

 
4.0

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Had previous Refrigerator for 10.5 yrs... This new one is similar but with a better interior design. Runs quietly, good to look at.


By Bill

Verified

Sub Zero vs. Kitchenaid

 
5.0

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Recently purchased a Kitchenaid refrigerator for our guest house and it is clearly on par with the Subzero refrigerator we have in our main house.


By SKH

Verified

Beautiful inside and out!

 
4.0

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We love our new side by side built in refrigerator! We just did a total kitchen remodel and purchased all new KitchenAid appliances. We are happy with all of our appliances. They look great and perform well. My husband's only request was for a side by side refrigerator. I originally wanted french door refrigerator but have been very happy with the side by side. Great storage. Beautiful inside, easy to keep clean and organized. Food seems to stay fresh longer.

 
 

By MC

love it

 
5.0

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We have had this fridge for 3+ years and can't complain. Looks great and zero issues. Hoping for years of continued carefree ownership. A little loud but no more than our old subzero.

 
 

By Points

Verified

FREEZER TEMP CONCERN

 
4.0

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Had a built-in KitchenAid when bought new house. Lasted 16 years. Bought same type, capacity, etc. The unit is beautiful and refrigerator side is great. Problem on Freezer side is that it, every so often, on it's own, although set to 0 degrees, the thermostat drops as low as -10 degrees. With a mercury thermometer we put in the freezer it reads as low as -18 degrees. I then have to reset the temp control in the refrig back to factory settings 0/37. About an hour later the freezer rebounds to -0 to -2 degrees. And no, this is not a result of the freezer door being left open for a period of time. Because it is not an every occurrence we haven't called for service. This unit is only 40days new.


By cookiebaker

Verified

(1 of 1 customer found this review helpful)

One Great Refrigerator

 
5.0

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We needed to replace a counter depth refrigerator having pretty exacting measurements to fit the cabinet. The Kitchenaid was a perfect fit. Not only that, it is a perfect refrigerator; well built, great lighting, wonderful depth and sturdy shelving. The ice maker works amazingly fast. I love the silent doors---no suction sound. I would recommend this appliance over and over.


By paulp

Verified

(2 of 2 customers found this review helpful)

well designed

 
5.0

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Did Major renovations and replaced all appliances. Not as Deep as our old fridge so don't expect to put a large pizza box on the shelf. will take some time getting use to.


By CHATTGUY

(5 of 5 customers found this review helpful)

Problems persist and Kitchenaid service after sale is worst

 
1.0

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This is a follow up to my previous post on my knsn602ess purchased on 5-26-16. I have continued to call service only to wait over a week for a repair person to show up, order parts and have the over temp issue persist in the refrigerator. It is now sept 18, 2016 almost 4 months post my purchase and the refrigerator has yet to work for 1 week with out the error. The customer service team tell you kitchenaid's warranty says they will continue to work to resolve the issue, but you are basically stuck with a nonfunctioning unit until they can, and will not replace the unit till all repairs they deem necessary are exhausted or your warranty runs out. Buyer be ware.


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