KRSC500ESS KitchenAid 20 Cu. Ft. Counter Depth Side-by-Side Refrigerator with Exterior Ice and Water - Stainless Steel - Reviews

KitchenAid - krsc500ess - Refrigerators > Side by Side Description KRSC500ESS KitchenAid 20 Cu. Ft. Counter Depth Side-by-Side Refrigerator with Exterior Ice and Water - Stainless Steel more

Average Rating
 
3.3 43
$2,514.10

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By Queenie

Verified

New Home

 
3.0

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I bought this for our new home. It arrived scratched and dented. It is too small. I would not recommend it.


By Codhunter

Disappointed

 
3.0

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We purchased this fridge as a floor model slight blem on the door but 100% warranty no problems no problem it was for the garage we had purchased a KA for our home 15 years ago and still running great. This one not the same that goes with (green house effect ) buy it then throw away in a couple of years but this one only lasted 12 days with a service tech already. Returned it before it was to late tried of paying the way of big corporations. So with that being said most likely going to not post my review.


By Hop

Verified

Great Features, Sleek Design

 
5.0

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Great Fridge, i've owned Kitchenaid for quite some time. Could not be happier!


By Kris

(1 of 1 customer found this review helpful)

Bad Product!!!

 
1.0

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We have had nothing but problems. They continue to send a tech (takes two weeks each time) only for it to last two days. We have lost over a thousand dollars in food, not to mention the major inconvenience of living without a refrigerator!!! I will never purchase a kitchen aid major appliance again....


By Lucy

Verified

Great Side by Side Refrigerator

 
5.0

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My refrigerator was installed on Feb. 17, 2017 and I love it. It is good looking and I like the various features on the beverage keeper. I like the storage unit for ice cubes giving me more room inside for frozen items. I like the space to keep wine bottles and I like the over all space inside the refrigerated area.


By Dan

Verified

Excellent Quality

 
5.0

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Comments:

Refrigerator has worked great.


By Bill

Verified

Beautiful design, poor initial quality.

 
2.0

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Have owned for 6 weeks, 4 service calls due to freezer not meeting coldness spec and ice maker not functioning. Service tech seemed competent, but we still don't trust that the latest repair the problem.


By Emily

(1 of 1 customer found this review helpful)

Never Plan to Buy KitchenAid again!!

 
1.0

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KitchenAid appliances came with my new house and within the last two years of owning, I have had the service people out five times to fix the same exact issue, the condenser was icing up and the sensor didn't know what to do to make it stop I guess. The latest service appointment happened today where they told me that my two-year old refrigerator could no longer be fixed, that I need to buy a new one!! For the money that you pay, there has to be a better fridge out there...found out from my technician that I am not the only one with this same issue and when I called customer service all they way to do is sell me a crazy expensive warranty. Buyer beware!!


By Lisa

Verified

Good features

 
4.0

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I ended up with this particular refrigerator because the original kitchAid refrigerator I originally ordered was discontinued. I was sent the new model of the French door counter depth one. The new model was made 1 inch taller and it wouldn't fit beneath my cabinet. So I had to settle for this side by side counter depth one. It is fine and seems to have plenty of room with some new features. My main complaint is the ice maker is very loud.


By Buff

Verified

Clean great look and functions that fits in a smaller space

 
5.0

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Our Side-by-Side KitchenAid refrigerator was purchased and installed about a month ago to go with a KitchenAid stove top, combo microwave and oven and dishwasher. We are extremely pleased with how these appliances fit in the kitchen we remodeled which had a little less space than some kitchens. The look and functionality are great.


By Julie

Water dispenser never works out. It is just out of control

 
1.0

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Wish I could return this refrigerator since the water dispenser never works properly. I have to lock it up since a day one of delivery because the water just comes out on and one without touching anything. If I knew it works like this, I would have never thought of buying this. PLEASE DO NOT BUY THIS PRODUCT.


By Boiseman

Buyer beware

 
2.0

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Exactly one year in the refrigerator started leaking water. A service tech came out and discovered the water line was frozen, his explanation was it needs to be clean regulary ? I have never had to clean a water line with any other brand. He did wave the service call because it was one year to the day. Now three months later the ice maker quit working, service guy says it has to be replaced, 15 months old and we had to replace the ice maker $200. I really think it should have lasted longer. This is not the only Kitchen Aid problem we have had the 36" gas range had to be replaceed after 8 months and numerous service calls with no fix. The new range just had to have the main mother board replaced because it also would not hold a temperature or took forever to preheat. So much for buying "Made in the USA" I will not purchase KA products again and will not recommend them to anyone.


By Dick

Verified

Ice maker,LED lighting

 
4.0

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Comments:

Reviewed five other products & happy i picked Kitchen Aid


By Todd P

(1 of 1 customer found this review helpful)

Buyer beware!

 
1.0

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Since purchasing this refrigerator, I have had nothing but problems. (over 6 repairs/services) I would NOT recommend this refrigerator or brand. For the price, I would choose from ANY of the other Brands on the market. Their customer service service is really bad as well. Actually, they are of ZERO help!!!!


By Elaine

Verified

I love this refrigerator.

 
5.0

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I have always owned kitchen aid appliances. This refrigerator is so quiet you cannot hear the motor running. There is plenty of room in the freezer and refrigerator. It has a sleek exterior design and is easy to clean. The only suggestion I would make is that the designers add one more shelf in the refrigerator door, or make the shelves movable. The water quality is excellent and I no longer buy bottled water.


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