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By Buckeye Joe

About Me Frequent User

Worst washer ever in the history of laundry! Rate it a ZERO

 
1.0

PROS

CONS

  • Long Cycle
  • Shakes/Moves
  • Doesn't Clean Effectively

BEST USES

  • Hankies almost get wet and clean Nothing else!

Comments:

First Samsung was recalled to prevent explosion. The replacement unit doesnt get the clothes or bedding wet even with the second rinse and the 90 minute cycle. Buy a Maytag, now owned by Whirlpool. Samsung has no clue how to make anything that doesn't explode.


By disappointedbuyer

About Me Frequent User

Major Disappointment

 
1.0

PROS

CONS

  • Doesn't Clean Effectively
  • Long Cycle

BEST USES

Comments:

This is the first time I am writing a review on any product because I regret very much having bought this washer and I hope this will help someone to not make the same mistake!!! Just bought it and very much wish I could return it. Where is the water to get your clothes clean??? I have to put in less laundry and always have it on "BEDDING" to have enough water in order for it to be cleaned properly. I can't use "Quick Wash" which is still over 30 minutes because the water barely covers the laundry, sometimes not even that. How smart does one have to be to realize that you can't wash clothes like that?? It's the year 2017 and can't believe that anyone would sell something like that, very much regret not having read any reviews first, but who would expect such a major flaw like that on a washer? It's not energy efficient at all having to do laundry this way unless you don't mind not having properly cleaned laundry after. You can't even get all of the detergent out of your laundry with doing the second rinse, let alone expect clean laundry, with that little water. I can't use other cycles and takes well over an hour from start to finish. Samsung needs to stick with other products and needs to do the proper adjustments on this particular product or stop selling it!!!!


By malkais

About Me Heavy Duty User

Horrible machine

 
1.0

PROS

CONS

  • Doesn't Clean Effectively

BEST USES

Comments:

Worse machine I ever bought. Never fills up enough and part of my clothes remain dry, meaning that they never even get wet. Thank God I found a trick to over-ride this problem but it takes me so much longer to do my laundry. What a waste of money on this disgusting machine If the company wants to make a water saver machine they should at least give the consumer the option of choosing the water level they want. Do yourself a favor and don't buy this machine. I wish I could give this one back.


By apaine

About Me Frequent User

Horrible! Wish I would have known it only filled up 2 inches

 
1.0

PROS

CONS

  • Doesn't Clean Effectively
  • Noisy
  • Shakes/Moves
  • Long Cycle
  • Low Water Level

BEST USES

Comments:

I am in the middle of trying to return this washer. I have had it for 5 months. The water level does not fill enough to cover two towels. My clothes come out with streaks on them and smell. I have to use the heavy duty cycle and presoak everything to get the clothes wet. If you like washing clothes for 88 minutes and all day long in small batches this is the washer for you. I have had a repair man out already who was not helpful and said to deal with it. This washer is part of a recall as well.


By bobbyjo

About Me Occasional User

top hinge keeps breaking it broke 2 times in less than 1 ye

 
1.0

PROS

CONS

  • Breaks Down

BEST USES

Comments:

the lid is all plastic the hinge keeps breaking


By jill

this washing machine has a mind of its own

 
1.0

PROS

  • Spins Clothes Dry

CONS

  • Noisy
  • temperture of water
  • Long Cycle

BEST USES

Comments:

this washer uses hot water and cold water . there is the tap water options that isn't even listed on the selection panel. if you like to wash everything in hot water no matter what temperature you select, then this is the washer for you. the only way to wash in only cold water is to disconnect the hot water from the washer completely. there is not a small, medium and large option for size of loads. the shortest wash cycle is quick wash and it is 38 minutes. this energy saving washer, washes longer than older models and also uses up all the hot water which uses more energy to heat more water. when all you want to do is wash a small load of laundry in cold water. don't buy this washer it suxs


By may

About Me Frequent User

Verified

(2 of 4 customers found this review helpful)

not a good washer,does not clean clothes.

 
1.0

PROS

CONS

  • Shakes/Moves
  • Doesn't Clean Effectively
  • Noisy

BEST USES

  • Towels
  • Bedding
  • Everyday Clothes
  • Heavy/Bulky Items

Comments:

It fills only half full of water not enough to cover the clothes.so you can not fill it with clothes.


By Pete

About Me Frequent User

Verified

(3 of 5 customers found this review helpful)

Too much technology

 
2.0

PROS

  • Large Capacity
  • Spins Clothes Dry

CONS

  • Noisy
  • Doesn't Clean Effectively

BEST USES

Comments:

The infamous low water level Samsung loves during washing is so low it only half covers the washing, and so a lot of it never gets washed. The tech support said their fix on the problem is to cut off the end of the discharge hose and push it 6" into the house standpipe. This is contrary to the instruction manual. It sort of improved matters, but my solution is to put a weight into the tub while it weighs the washing, then remove it before the wash cycle starts. A great example of too much technology screwing up what used to be a simple turn of a dial to adjust water level. Attached picture shows the water level during washing

 
 
Water level during washiing

By Helen

About Me Frequent User

Verified

(4 of 6 customers found this review helpful)

Beware! Not good. No water level.

 
1.0

PROS

CONS

  • I Want Water To Wash Clot

BEST USES

Comments:

Unless someone can tell me where I can control the water level, it stinks. Only good for a very few clothes, then there is enough water. Would never, never recommend this machine to anyone. Buyer beware.


By Eldin

(4 of 5 customers found this review helpful)

When Finishes

 
4.0

PROS

  • Realistic color
  • Bright display
  • Durable
  • does not vibrate like other washers

CONS

  • is a little louder than thought

BEST USES

Comments:

My Samsung washer has a catchy ringtone at the end of the cycle.


By momto3boys

(7 of 10 customers found this review helpful)

WORST washer ever!!!!!!

 
1.0

PROS

  • none!!!

CONS

  • Did not meet expectations

BEST USES

Comments:

This is literally the WORST washer ever. It claims that you can wash more clothes because of the large capacity, but you can't fill it up with clothes because the water level is so low that it doesn't even get all of the clothes wet. You can't adjust the water level because it is suppose to be weigh the wash load and set the water level accordingly. I actually wash LESS clothes so that there is room in the washer so that it all gets into the water and has room to wash the clothes. I literally have to pause each load to check to make sure that all the clothes are pushed down into the water to get washed. I have actually resorted to washing large loads on the bedding cycle, which takes 80 minutes, so that there is enough water in the drum. Invest in spray stain remover because you will need to drench your kids clothes in them since the washer doesn't swish them around very well. I've owned this washer for 10 months and would return it if I could.


By hatemywasherinok777

(5 of 5 customers found this review helpful)

the Worst machine ever!!!!!!

 
1.0

PROS

  • Bright display

CONS

  • Did not meet expectations
  • never cleans anything
  • Poor quality

BEST USES

Comments:

I have owned this hunk of junk for about 6 months and have regretted ever wash load. I have yet to have clothes come out clean, it takes hours to wash a load because it has to readjust the load at least twice and then I have to stop the washer, adjust the load by hand, and hope for a spin cycle. I have tried small wash loads, larger wash loads and it still doesn't work. Save yourself the frustration and get a good ole machine with a middle agitator.


By miggy408

(2 of 3 customers found this review helpful)

Saves Time

 
5.0

PROS

  • Bright display
  • Durable
  • Inexpensive

CONS

BEST USES

Comments:

Great Product. Can Do lots or loads in less time. Time Saver!!!!


By Billy01

Works great

 
5.0

PROS

CONS

BEST USES

Comments:

After finding out why the washer did not fill with water like the older machines,then we where very pleased with washer.Does not use a lot of water but gets the clothes clean.


By crackerbox

(3 of 4 customers found this review helpful)

Good price Poor performance

 
2.0

PROS

  • Bright display
  • Inexpensive

CONS

  • Did not meet expectations

BEST USES

Comments:

Having been Samsung customers on other products we bought this washer with matching dryer from the quality we have got use to. After three months of trying everything we have got use to the idea that we'll have to keep a spray bottle of stain remover close by. We have rebalanced recalibrated and added a little water to bring the water level up and used several different detergents. We like the looks and features this machine have but if you put the clothes in dirty, like working in the garden dirty, they'll come out dirty.


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