WSZ57L18DM Whirlpool 30" Built-in 18 cu. ft. SideKicks All-Freezer with Fast Freeze - Stainless Steel - Reviews

Whirlpool - wsz57l18dm - Refrigerators > All Freezer Description WSZ57L18DM Whirlpool 30" Built-in 18 cu. ft. SideKicks All-Freezer with Fast Freeze - Stainless Steel more

Average Rating
 
3.3 33
$1,389.10

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By Doc

Not very pleased.

 
1.0

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My wife and I recently bought a house and purchased the refrigerator and freezer sidekick combo. Within the first year the refrigerator had to be repaired 2x. Here we are now at year 2.5 and my freezer has now stopped working and the part needed to repair it is discontinued. Luckily a few months back I purchased an extended warranty because the insurance company called me last week to let me know that I am being given about half the value of my freezer back and that I am going to need to purchase a new freezer. We have been very displeased with the Whirlpool sidekicks that we purchased 2.5 years ago to say the least.


By Busy Gramma

Disappointed in the Whirlpool freezer quality

 
1.0

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I was so excited when we bought our first Sidebyside freezer in our new home, Aug 2011within 6 mths it was replaced, manufacture issue than - from that point on to August 2015, we had constant seal issues the freezer kept running & freezing , frost build up, condensation on the outside of the stainless steel set, etc not to mention the hydro!! Than in Aug 2015 it came down to the lemon policy, complete replacement thank goodness for the extended warranty, but, unfortunately the style had changed so now we end up with a mismatch set in a large kitchen and basically had to replace the fridge for a new one $$$$$$$ !!!! So that is now 22 mths ago, Now we just had the repair man out and again just a note we also had to purchase new extended warranty as it was a new appliance & could not transfer the other - which we did Also, I lost all my freezer contents over this past weekend and have found that they cannot repair the gas leak, so we have to get a new freezer and claim for the food!!!! It doesn't cover the time lost on all my food prep for social engagements coming up and time waiting and having to be home for the repair service :( I'm really going to think about what I purchase in our next home. This is what happens when "Woods" the original manufacturer of side by side fridge/freezer sets from Guelph , Ontario Canada closes and Whirlpool , kitchen Aid etc, farm the work to other countries, the workmanship on appliances these days really stinks, fridges, freezers use to last 20 years and than some, soooooo disappointed in the amount of money spent on products that don't last. I'm now going to have to wait for at least 2-4 weeks for a new freezer to be ordered because we don't want to accept the floor model. Praying that this will be the end of our Freezer woes.


By Momma Bear

Verified

Lots of space

 
5.0

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Bought Feb 2017...so far its been great!


By Jessica D

(2 of 2 customers found this review helpful)

Terrible Product/ Customer Reliability

 
1.0

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My Husband and I renovated our home last year and purchased this refrigerator/ freezer. At 8 months old, the freezer began malfunctioning. The freezer breaker was re-set and the temperature settings were changed, however, the food inside continued to melt. I contacted Whirlpool who could not find a repair company until SIX days later. Given the delay, Whirlpool made no effort to replace the freezer sooner, expedite a repair, nor compensate me for any of our lost food, which was hundreds of dollars ( I am a small food business owner). TO BOOT, one company come out and told me the machine was working properly. It wasn't until I (homeowner) contacted a SECOND repair company, did we learn about a recall on a piece that regulated temperature. Thank goodness for that or we would have had to buy a NEW freezer. Whirlpool you were NO help at all and totally mishandled the situation.


By Family of Chefs

Verified

(1 of 1 customer found this review helpful)

Family of Chefs

 
3.0

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It keeps thing cold and looks nice. It fits in my custom designed kitchen. It replaced a previous Whirlpool that leaked constantly and continually had a large amount of ice accumulating below the bottom rack. Nothing else fit in the kitchen without paying thousands to have cabinets and counter redesigned to fit new appliance. The new configuration is NOT good. Fewer shelves on the door. I liked the shelves to hold butter, boxes and plastic containers of vegetables. You added a bin and removed a shelf. Bins are terrible. I am constantly shuffling things to find what I want. I like things neat and stacked not thrown in bins. We are a family of chefs (graduated from culinary school) .


By Happy housewife

Verified

Great space!!

 
5.0

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So glad I let my husband have his way this time. Even though I am the "queen" of my kitchen! I never had ever seen a side kick before and I am so happy with all of the room it had! No more not being able to see what's in the fridge or freezer because it's too crowded and you have to move 10 containers to see what's in the back. I love it!!!


By Amanda

Verified

Love the Room

 
3.0

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Came with our brand new home, lots of room but needs to make ice faster and more of it.


By beta

sto

 
1.0

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quit after two years gas leak not fixable


By Real cook & Two chefs

(1 of 2 customers found this review helpful)

Not a good choice

 
1.0

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This is my second set of Whirlpool sidekicks. I was unhappy with the first one as the refrigerator constantly leaked water all over the floor and the freezer died. I had the repair person 4 times. This second Whirlpool set is a stop gap until I can afford a higher quality product or reconfigure the kitchen to fit a single refrigerator/freezer unit. I also do not like the new internal configuration. Some who loves to cook buys this type of unit. People like me who cook and bake and have two chefs in the house do not buy ready made pizza or pizza dough. I miss the shelves for condiments. The pizza shelf is totally not useful space for me! I hope I make enough money soon to replace this unit as I do not trust the quality. I wanted American made but I want quality and a configuration that fits a real cook not someone who heats stuff filled with preservatives. Whirlpool shows up as Maytag and my previous Whirlpool refrigerator and freezer do not live up to the TV commercials about Maytag reliability.


By Susie

(3 of 3 customers found this review helpful)

Very poor quality

 
1.0

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Purchased this product July 2014. Nothing but issues with freezer. Three service calls two of which freezer completely shut down. Lost freezer full of food twice!! Purchased extended warranty still going to cost me $1000 for new freezer unit.


By Angie

Verified

Great Looking...people think I have a Sub-Zero

 
5.0

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So far so good, no problems with either freezer or refrigerator. I wish it had adjustable shelves and a digital numeric display inside. Since no big box stores care this product I had to research the web for pictures to look inside.


By Jerry

Verified

Love it

 
5.0

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Great quality, made in the USA.


By Paul

Verified

Awesome 2

 
5.0

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Came with the new house as part of an incentive


By Susan

Verified

(1 of 1 customer found this review helpful)

Poor Product Quality

 
1.0

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At this moment, I am waiting for a repairman for my freezer - for the second time. I bought both the refrigerator and freezer w/icemaker and they were installed on Sept 7 2016 to replace two leaking sidekicks which were about 10 years old. No other fridge/freezer will fit in the space they were in. They look very attractive. But the ice maker stopped working about a week after installation. The repairman installed a new ice maker on Sep 23 2016. It began leaking about a week later. So today on Oct 10 2016 I am waiting for the ice maker to be repaired (probably replaced) again. Not a quality product in my book. I would definitely buy something a different fridge/freezer except that I'd have to remodel my entire kitchen. After spending thousands of dollars on new appliances, it's very sad that they are so poorly made.


By Fred B

Verified

Stylish and functional

 
5.0

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Bought this freezer two months ago. Like the style and features, work great.


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